Effective Date: 9-17-2025
LeaseLark provides a digital platform for property managers and owners to manage leases, collect rent and utility payments, process applications, screen tenants, communicate with renters, and oversee maintenance requests. Available features depend on the subscription tier you select.
A full breakdown of plans and optional add-ons can be found in Exhibit A – Services and Pricing.
You agree to:
You are responsible for all actions taken through your account, including data entry, tenant approvals, financial transactions, and lease decisions. LeaseLark may require password resets or suspend accounts in the event of suspicious activity.
To maintain a safe and trustworthy platform, you agree not to:
Subscription fees are billed monthly in advance based on your selected plan. Payments are processed via ACH, credit card, or another accepted method. Late payments may incur a 1.5% interest charge per month or the maximum allowed by law.
No refunds are issued for Services rendered, except in the event of platform-wide service outages exceeding 72 consecutive hours. In such cases, a prorated credit will be issued based on your subscription level and the outage duration.
Certain features may incur additional fees, including but not limited to:
Details and rates are listed in Exhibit A – Services and Pricing and may be updated periodically.
LeaseLark provides tools to facilitate payment collection, including rent, deposits, fees, and utilities. By using these Services, you agree to the following:
Payment processing services are provided through trusted third-party vendors. By submitting payment information, you authorize LeaseLark and its processors to debit and credit your designated accounts in accordance with your instructions.
You represent and warrant that you have the legal right to use the payment methods provided and that all payment information is accurate and complete.
LeaseLark acts as a technology platform and limited facilitator of rent, fee, and other payment transactions between tenants, customers, and third-party vendors. In certain cases, LeaseLark may temporarily receive, hold, or forward funds solely for the purpose of settlement and disbursement in accordance with Section 14 (LeaseLark Rent Payment & Disbursement Schedule). LeaseLark is not a bank, money transmitter, or financial institution. Except as expressly described in Section 14, LeaseLark does not assume fiduciary duties or long-term custody of funds. All risk associated with such transactions remains with you.
All refund policies for tenant payments (including rent, deposits, and fees) are determined by the property manager or owner. LeaseLark does not issue refunds on their behalf. In the event of a chargeback or returned transaction, you are responsible for any associated fees.
You agree to comply with all applicable financial and consumer protection laws. LeaseLark may suspend payment features in cases of suspected fraud or illegal activity.
For security and compliance purposes, LeaseLark or its processors may impose transaction limits, holds, or delays on funds.
All applicable payment processing fees are listed in Exhibit A – Services and Pricing and are incorporated by reference into these Terms.
Users may upload property listings, images, documents, lease templates, and other materials (“User Content”).
LeaseLark may remove content that violates these Terms or applicable law.
You own all data you input into the LeaseLark platform. LeaseLark does not sell or monetize your data or your tenants’ data.
We implement industry-standard encryption and comply with applicable data privacy laws, including the CCPA and GDPR, where applicable.
All platform content, code, and materials (excluding User Content) remain the property of LeaseLark or its licensors. You may not reproduce, redistribute, or reverse-engineer any part of the platform without written consent.
We aim to provide reliable service but do not guarantee uninterrupted access. LeaseLark is not liable for indirect damages caused by downtime, outages, or technical issues.
LeaseLark Services are provided "as-is" and "as-available." We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee tenant suitability, creditworthiness, listing accuracy, or uninterrupted availability of Services.
To the fullest extent permitted by law:
You agree to defend, indemnify, and hold harmless LeaseLark, its affiliates, officers, directors, employees, agents, successors, and assigns from and against any and all claims, actions, proceedings, demands, damages, liabilities, judgments, settlements, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms, misuse of the platform, Customer Data, disputes with your tenants/owners/managers/contractors, infringement or violation of third-party rights caused by your data or usage outside this Agreement, and any gross negligence, willful misconduct, or breach of your obligations.
LeaseLark shall promptly notify you of any claim subject to indemnification (failure to notify does not relieve obligations except to the extent of material prejudice). You control the defense and settlement, provided you do not settle without LeaseLark’s prior written consent if it imposes obligations or fails to fully release LeaseLark. LeaseLark may participate with its own counsel at its own expense.
LeaseLark will defend, indemnify, and hold you harmless against third-party claims alleging that the Software, when used strictly in accordance with this Agreement, directly infringes a valid U.S. copyright, trade secret, or patent, subject to standard limitations and remedies (procure rights, replace/modify, or terminate & refund prepaid fees for the remaining term).
These indemnities are the Parties’ exclusive remedy; LeaseLark’s indemnification liability shall not exceed the license fees actually paid for the Software giving rise to the claim.
Tenants may submit rent payments through the Service using ACH, credit/debit card, or other approved methods. All payments are subject to standard clearing and settlement timelines (typically two (2) to five (5) business days depending on method).
| Payment Received Date | Payout Window to Customer | Notes |
|---|---|---|
| 1st – 5th | Between the 10th – 15th | Funds released only if cleared by the 9th. |
| 6th – 15th | Between the 20th – 25th | Funds released only if cleared by the 19th. |
| 16th – 31st | Between the 5th – 10th of the following month | Funds released only if cleared by the 4th. |
If a payment has not cleared by the applicable cutoff date, it will be included in the next payout window. Any returned, reversed, or disputed payments will not be disbursed.
Provider will notify you when a payout is initiated. Statements and payout confirmations are available in the LeaseLark dashboard.
| Service Tier | Messages Included Per Month |
|---|---|
| Solo | 100 messages |
| Core | 500 messages |
| Plus | 1,000 messages |
| Standard | 2,500 messages |
| Pro | 5,000 messages |
| Enterprise | 10,000+ messages (custom) |
If you exceed the monthly SMS allowance for your selected tier, additional messages are billed at $0.02 per message. Overage charges are applied to your next monthly invoice.
You are solely responsible for compliance with telecommunications, marketing, and consumer protection laws (including TCPA, CTIA guidelines, and state-level requirements).
LeaseLark does not guarantee delivery of SMS messages in all cases and is not liable for delays, blocking, or failures by carriers or third-party networks.
You must not use SMS functionality to transmit unlawful, misleading, or abusive content.
You may cancel your subscription at any time with 30 days’ notice. LeaseLark may suspend or terminate access if you violate these Terms or fail to pay fees. Upon termination, your listings, tenant communications, and account data may be deleted. LeaseLark has no obligation to retain your data unless required by law.
These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles. Disputes under $10,000 shall be resolved via binding arbitration in Delaware. Disputes exceeding $10,000 may be brought in state or federal courts located in Delaware. You waive the right to participate in class actions, consolidated claims, or jury trials.
Legal notices to LeaseLark must be sent to:
LeaseLark, Inc.
1201 North Market Street, Suite 111
Wilmington, DE 19801
LeaseLark may send notices to you via email, platform notifications, or your billing address.
LeaseLark will not be liable for delays or failures caused by events beyond our reasonable control, including natural disasters, labor disputes, internet outages, cyberattacks, or government restrictions.
We may update these Terms from time to time. We will notify you of any material changes. Continued use of the Services after such updates constitutes your acceptance of the revised Terms.
| Tier | Price (Monthly) | Included Features |
|---|---|---|
| Solo | $15 | 1 property, 1 unit |
| Core | $49 | 2–10 properties, 10 units |
| Plus | $75 | 4–20 properties, 20 units |
| Pro | $149 | 8–40 properties, 40 units |
| Premium | $300 | 10–100 properties, 100 units |
| Enterprise | Custom | 100+ properties, 100+ units |
| Add-On | Pricing | Notes |
|---|---|---|
| Paid Listings | $5/listing | Syndication to rental sites |
| Premium Listing Upgrades | $10–$50/listing | Enhanced visibility |
| Application Fee | $25–$75/applicant | Optional, customizable |
| Background Screening | $35–$45/applicant | Via third-party |
| Utility Payment Handling | $50–$300/month | Variable by provider |
LeaseLark offers SMS updates related to property management services, including account notifications, payment reminders, maintenance updates, tenant/landlord communications, and promotional alerts (as applicable). Message and data rates may apply. Message frequency varies by user’s account activity and preferences. Text HELP for help. Text STOP to cancel.
You can cancel SMS messages at any time by texting STOP to 302-947-8573. After you send STOP, you will receive one final confirmation message stating you have been unsubscribed. After that, you will no longer receive SMS messages from LeaseLark. To re-subscribe, simply sign up again through your account or text opt-in process. Message frequency varies.
For help with the SMS program, text HELP to 302-947-8573. You will receive instructions on how to use the service and how to unsubscribe.
Message and data rates may apply for messages sent to and from LeaseLark. If you have questions about your text or data plan, contact your wireless provider. For assistance with our SMS services, email us at support@leaselark.com.
Your privacy is important to us. Please review our Privacy Policy for more details.
LeaseLark does not share, sell, or rent mobile numbers or SMS/MMS consent data with third parties or affiliates for marketing or promotional purposes. Mobile numbers and related information may be shared only with trusted service providers as needed to deliver LeaseLark’s services (for example, to verify tenant information, process payments, or support system functionality). These providers are required to safeguard your information and use it only for the purposes specified by LeaseLark. Opt-in data and consent for text messaging will never be shared with third parties for unrelated purposes.